Falls Decor Privacy Policy

At Falls Decor, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store or use our website. We are dedicated to maintaining the trust and confidence of our customers in Smiths Falls and throughout Lanark County.

Information we collect

We collect information to provide better services to all our users. This includes personal information you provide directly to us, such as your name, address, email address, and phone number when you make a purchase, open a contractor account, or request a colour consultation. When you visit our website, we may also collect non-personal information like your IP address, browser type, and browsing patterns to help us improve our online experience.

How we use your information

We use the information we collect to process your transactions, respond to your inquiries, and provide you with relevant product information, including updates on MF Paints and our services in Smiths Falls. For contractors, this includes managing your trade account and saving custom colour formulas for reorders. We may also use your information to improve our store layout and online offerings, ensuring we meet the needs of our community. We do not sell your personal information to third parties.

Your choices

You have choices regarding the information we collect and how it's used. You can opt out of receiving promotional communications from Falls Decor at any time by contacting us directly. You also have the right to request access to or correction of your personal information that we hold. We are here to help you manage your privacy preferences.

Contact us

If you have any questions about this Privacy Policy or our privacy practices, please do not hesitate to contact us. You can reach us by phone, email, or by visiting our store in Smiths Falls. We are always happy to clarify our policies and address any concerns you may have.