What does the Falls Decor colour matching guarantee cover?
The Falls Decor colour matching guarantee covers the accuracy of our in-store colour matching service. If the colour match isn't right once you've applied it and you're not satisfied, we will remix it for free. This guarantee addresses the concern, 'What if the colour match doesn't look right in my lighting?', by ensuring you get the precise shade you need. Our team uses professional spectrophotometer equipment and understands colour science to achieve the best possible match from your sample.
Why Our Guarantee Matters
Choosing the right paint colour can be a source of anxiety, especially when trying to match an existing shade or a unique item. Many homeowners in Smiths Falls and Lanark County worry, 'What if I choose a colour and hate it after it's dry?' Our guarantee is designed to remove that stress. We stand behind our ability to replicate your desired colour accurately, ensuring confidence in your painting project. We also understand that professional painters need fast, reliable supply and technical expertise, and our accurate colour matching is a key part of that service.
Precision Technology
We use advanced spectrophotometer equipment for exact colour readings, ensuring your custom shade is mixed with precision.
Expert Guidance
Our staff provide consultative guidance at the paint counter, helping homeowners select products and finishes with confidence.
Local Accountability
As a locally owned store, we foster personal relationships and accountability that chain stores cannot replicate.
How to Ensure a Great Colour Match
Getting a perfect colour match starts with providing the best possible sample. The quality and size of your sample directly impact the accuracy our spectrophotometer can achieve. A larger, flat, and clean sample without texture or sheen variations will yield the most reliable results. Our team will guide you on the best type of sample to bring in, whether it's a piece of trim, a cabinet door, or even a small object. We are happy to help clients of all experience levels, so you never have to worry about staff judging you for not knowing what you're doing.
The questions we get asked most.
You can bring almost any clean, flat, and dry sample. This includes paint chips, pieces of drywall, trim, cabinet doors, or even fabric swatches. The larger and flatter the sample, the more accurate our spectrophotometer can be. For more details, see our page on /colour-matching-service/what-samples-can-be-colour-matched.
Lighting conditions can significantly affect how a paint colour appears. Our guarantee ensures the accuracy of our in-store match. If the mixed colour isn't right once applied, we will remix it for free. We recommend testing a small area first to see how it looks in your specific lighting.
While we can attempt to match colours from photos, the guarantee primarily covers physical samples due to the inherent inaccuracies of digital images and screen variations. For more on matching from photos, visit /colour-matching-service/can-you-match-paint-from-a-photo.
At Falls Decor, we offer MF Paints, a 100% Canadian paint brand, explicitly valued by buyers who search for Canadian-made paint and value Canadian-specific climate testing. The quality of our paint, combined with our precise colour matching and local support, provides lasting value that often outperforms cheaper alternatives in durability and finish.